Return, Exchange & Refund Policy

At Carcune, we aim to provide high-quality products and customer satisfaction. Please review our return, exchange, and refund terms carefully before placing an order.

 

Eligibility for Returns & Exchanges

• Returns and exchanges are accepted only for products that are:

  • Unused

  • Unopened

  • In original packaging

  • In original condition

• Return requests must be made within 7 days of receiving the product.

Refund Policy

• Refunds are processed only after:

  • The returned item has been received by our team

  • The item passes quality inspection

• Refunds will be issued using the original payment method (if applicable).

• Processing time may vary based on inspection and payment provider policies.

Non-Refundable Charges

• Shipping and delivery charges are non-refundable, except in case of an error from Carcune’s side.

Non-Returnable Items

Returns or refunds will not be accepted for:

• Products damaged due to misuse or mishandling

• Items installed incorrectly

• Used or altered products

• Products returned after the 7-day window

Final Decision

• Carcune reserves the right to:

  • Approve or decline any return request

  • Determine product condition after inspection